Why is my course missing from my dashboard?

Common reasons a purchased or assigned course may not appear in your WeStudy LMS dashboard.

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The most common reason is signing in to a different account. For example, a student may purchase with one email address and later sign in with another.

A course may also be missing if payment is not yet confirmed, the school administrator has not granted access, or learning starts on a specific date.

Another possible reason is that access has expired. Some courses are available only for a set period.

Check your email, school messages, and payment information.

If you are sure access should be active, contact the school administrator and provide your account email address and course name.

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